Privacy policy

NEZTER SOLUTIONS S.A. DE C.V., with address at Blvd. Hidalgo #67, Centenario, C.P. 83260, Hermosillo, Sonora, Mexico, and website https://nezter.com, is responsible for the processing and protection of your personal data, and in compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), we inform you of the following:

For what purposes will we use your personal data?
We will use your personal information for the following primary purposes:

  • To identify you as a customer and/or supplier.
  • To prepare or update documents, contracts, agreements, invoices, receipts and/or documentation related to the relationship.
  • To comply with obligations contracted with our customers, suppliers, and collaborators.
  • Establish and maintain communication with the holder.

We will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with a better service.

  • Internal analysis and statistical reports.
  • User access control
  • Marketing offers and promotions on behalf of the company.
  • Provide the services and products you have requested

What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Full name
  • E-mail address
  • Geographical location
  • Home phone and mobile phone

Sensitive personal data is not collected.

With whom do we share your personal information and for what purposes?
We inform you that Nezter handles strict security policies, your personal information is used exclusively within the company and is not shared with third parties, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to make this transfer in the terms set forth in that law.


How can you access, rectify, or cancel your personal data, or object to its use?
You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); to request that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of the ARCO rights, you must submit the respective request through the following means: You may exercise your ARCO rights through an email, or free writing addressed to the person responsible for your personal data.

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

  • 1. By what means can the data owner and, if applicable, his or her representative, prove their identity, as well as the representative's personality? The owner of the personal data must provide simple copy of an Official ID or, failing that, the Legal Representative must provide Power of Attorney as well as an Official ID. to attend
  • 2. What information and/or documentation must the request contain? the causes that motivate the request to have your personal data deleted, the applicant's full name, address, telephone number, signature, and e-mail address of the data owner.
  • 3. How many days will it take to respond to your request? The person in charge will have five working days to answer your request.
  • 4. By what means will we communicate the answer to your request? By e-mail or, if not, by phone call.
  • 5. In what media can we reproduce the personal data that, in your case, you request? The holder will be able to obtain his personal data in a physical form by approaching the offices located at the address mentioned at the beginning of this notice or through the e-mail address that the user has registered in our systems.
  • 6. For more information about the procedure, we provide the following means: You may send an email to [email protected] or send a message through the site https://nezter.com/ The contact details of the person or department, which oversees processing requests for ARCO rights are:
    A) Name of the person or department responsible: Department of Systems
    B) Address: Blvd. Hidalgo #67, Centenario, in the Municipality of Hermosillo C.P.83260, in the State of Sonora
    C) E-mail: [email protected]

    You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that for some legal obligation, we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service offered by our website or application.

How can you limit the use or disclosure of your personal information?
For you to limit the use and disclosure of your personal information, we offer the following means:

  • The holder can limit the use of your personal information through a free writing that must comply with the characteristics mentioned previously in the body of this Notice.
  • The use of tracking technologies on our website: We inform you that in our app we make use of geographic location and on the website, we use cookies and other technologies, through which it is possible to monitor your behavior as a user, as well as to provide you with a better service and experience when browsing our website and applications. The personal data we collect through these technologies will be used for the following purposes:
  • The personal data collected will be used to meet the needs of the customer and thus be able to reach a possible commercial negotiation with respect to the service that the company itself performs. The personal data that we obtain from these tracking technologies are the following:
    • Username
    • E-mail address
    • - Geographic Location to learn how to disable these technologies you can send an email to [email protected] requesting the desired information regarding the rehabilitation of such technology.

How can you find out about changes to this privacy notice?

    This privacy notice may undergo modifications, changes or updates derived from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or from other causes. Any modification to this notice will be notified to you through any of the following means: a message sent to your e-mail address; or a message posted on https://nezter.com/




Last update: November 1st 2022